What is a customer's entitlement if they fail an emissions test?

If a customer fails an emissions test in Pennsylvania, they are entitled to retest within 30 days at the same location. This policy is designed to ensure that vehicle owners have the opportunity to address any issues identified during the initial test. By allowing a retest within this time frame, it provides a fair chance for vehicle owners to make repairs or adjustments and thus improve their chances of passing the emissions test on the second attempt.

The option relating to appealing the test results isn't applicable in this context since emissions testing is based on specific standards and guidelines that don't often allow for an appeal process. As for obtaining a discount on repairs or a refund for the test, these options are not standard entitlements associated with a failed emissions test, as they do not align with the procedures established by regulations governing emissions testing. Therefore, the correct entitlement in this scenario is the right to retest within 30 days at the same testing facility.